Knowledge Hub

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Release Notes
26.0 Highlight Videos
Frequently Asked Questions
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How to Build Your Schedule
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KNOWLEDGE HUB

What's New: InTime University 2026

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An Overview of the Knowledge Hub

Getting Started: Training Courses

Why Am I Not Receiving my Password Reset Email?

Why Can't Users Log Into InTime Web/Mobile? ("Account Setup is Incomplete")

How to Download & install InTime Desktop for Windows OS

How to Download & Install InTime Desktop for macOS

How to Uninstall InTime Desktop for macOS

Why Can't I Log Into InTime Mobile for Android?

What is The About InTime About?

How to Fix My InTime Display Settings

How to Recover a Deleted Work Schedule

Resolving the "Failed to Open" Error When Running Reports

How to Add "Run Payroll Export" Permissions for Users

How to Run Hours, Timekeeping, and Payroll Reports

InTime Desktop Navigation Icons Overview

Command Line Overview

How to Understand the Assignment Panel

How to Understand InTime Hours (Regular, Unpaid, Premium, etc.)

How to Manage Time Change When Daylight Savings Ends ("Fall Back")

How to Manage Time Change When Daylight Savings Time Begins ("Spring Forward")

How Can I Expire an Employee

How to Manually Complete a Shift Trade

How to Search for Employees in the Employee Profile

How to Approve and Reject Activity Requests, Leaves, and Timesheets

How to Approve and Reject Trade Requests

How to Enter or Edit Employee Leave Manually as a Daily Scheduler

Mobile Outreach: SMS Usage by Daily Schedulers

How to Send Custom Notifications through InTime Desktop

InTime Web: Walkthrough

How to Log into InTime Mobile

InTime Mobile: How to Submit Leave Requests for iOS

InTime Web: How to Submit Leave RequestsFul

InTime Mobile: How to Submit Activity Requests for iOS

InTime Mobile: How to Submit Timesheets for iOS

InTime Web: How to Submit Timesheets

InTime Web: How to Submit Trade Requests

Activity & Leave Requests: Quick Search for Activities, Leaves, and Locations

InTime Mobile: SMS Employee Opt-In Procedures

How to Create Overtime Posts for Sign-Up

How to Add Fill Decline Reasons for Posts

How do I Fill a Different Employee to a Post?

Choose Default Option for Attach/Separate Activity Request Blocks

OT Posts: Employee Visibility into Sign-Up Lists

Understanding the Convert to Fill Feature - Daily Schedulers

How to Create Template Schedules (Manage Patterns)

How to Assign Schedules to Employees (Unit Patterns)

How to Load Your Live Schedule

How to Create Unit Coverages (Minimum Staffing)

How to Create Location Coverages (Minimum Staffing)

How to Create Rotational Recurrence Patterns

How to Create Calendar Recurrence Patterns

How to Create Comparison Recurrence Patterns

How to Create Multiple Recurrence Patterns

How to Create Recurrence Demands

How to Create Weekly Demands

How to Create Block Demand

How to Create Schedule Rulers

How to Create Daily Rosters

How to Use the Schedule Only Feature

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How to Create a Branch

How to Setup Work Groups

How to Create Locations

How to Add Location Details (Code, Reference, Effective, & Expire)

How to Organize Your Locations

How to Create Activities and Shifts: Configurations & Best Practices

How to Add Cancel Assignment Reasons

How to Create Hours Modifiers (Pay Types)

How to Add Hours Modifier Details (Premium, Pay, & Bill)

How to Add Hours Modifier Details (Code, Reference, Effective, & Expires)

How to Set Up Automatic Shift Differential

How to Create Tracking Categories

How to Create Managed & Unmanaged Tags

How to Create and Understand Leave Types

How to Add Leave Rejection Reasons

How to Create Units

How to Add Unit Details (Expiry Date, Codes, and References)

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